Courier Training and Onboarding Specialist Freelance

Full Job Description

Evri has a vacancy for a Courier Training and Onboarding Specialist in Radstock / Sparkford. The salary is £28,000 to £32,000 a year, plus bonus and benefits. It is a full-time job, with five working days between Monday and Sunday. The person doing this job will help couriers with their daily work and make sure everything is ready before parcels go out for delivery. New couriers will need help getting started, and you will also check that parcels have been scanned and couriers are ready to leave. There will be days when things do not go according to plan. A courier might turn up late, a parcel might be missing, or the scanning process might be delayed. You will have to deal with these situations and report them when necessary. Couriers may also ask you about their routes, manifests or other work-related matters.

Evri requires applicants to have a current UK driving licence and understand how self-employed courier work operates. Experience in a similar role would be helpful, particularly if you have worked in delivery or another busy working environment. You should be organised, communicate well and pay attention to detail. The job also involves updating the Territory Manager about daily activities and using the Service Tracker to report problems. You will work five days a week, but your schedule may include weekends. Evri also welcomes applicants who need adjustments during the recruitment process. The company offers a salary of up to £32,000 a year, along with a bonus and other benefits. Anyone interested should read the full vacancy on Evri’s official careers website and check the details before applying.

Requirements

• Must have a valid UK driving licence.
• Know how self-employed couriers work.
• Have experience working in a busy environment.
• Be comfortable talking to different people.
• Be able to organise daily work.
• Know how to deal with common problems.
• Pay attention to details.
• Be comfortable using smartphone apps.
• Be able to report problems when needed.
• Have experience in customer service or operations.

Responsibilities

• Help new couriers when they start work.
• Give couriers their daily work.
• Check that parcels are scanned correctly.
• Make sure couriers are ready for deliveries.
• Deal with late arrivals.
• Help sort out missing parcel issues.
• Report problems using the Service Tracker.
• Help couriers with routes and manifests.
• Keep the Territory Manager updated.
• Help the delivery team with daily tasks.

Benefits

• Yearly salary of £28,000 to £32,000.
• Bonus and other benefits.
• Full-time position.
• Five working days each week.
• Work with Evri’s Final Mile Team.
• Gain experience in parcel delivery.
• Learn more about daily delivery operations.
• Build experience working with couriers.
• Work in an inclusive environment.
• Request adjustments during the recruitment process if needed.